Chances are that you’ve see the logo for the Better Business Bureau (BBB) over the years. You’ve probably wondered why it is important for businesses to become a member and what it means for you the consumer. I really checked into the BBB before I became a member and asked myself, “Is it worth it for me as a business, to join this organization?” After investigating the BBB I gave it a resounding YES! To joining. Here’s why.  To be accredited by the Better Business Bureau a business must meet strict standards. The business needs to:

1. Maintain a positive track record with the public.
2. Have been in business at least 12 months.
3. Be licensed or bonded according to requirements of the business. The business must be able to prove this and provide periodic updates.
4. Have no government actions that violate the ethics of the BBB.
5. Have no unsatisfactory ratings.

I have found that the BBB stresses being ethical with customers as a priority. Since I wholeheartedly agree with this, I worked hard to become a member.

So, what does this mean for you as the consumer? I means that you have an easy source of information about a business. You can be assured that any business with the BBB logo attached to it is trustworthy, ethical and is a responsible company.

The Better Business Bureau has been around for more than 100 years. It was started as a way to control some of the medical quackery that was abundant in the 19^th century. Now, it provides you, the consumer with a method to investigate and gain trust in a business. After all, you may not be aware of a company’s background, but you can be assured that the BBB has looked into it thoroughly before allowing the business to become a member.

As a repair service, I don’t know a lot of my customers before I step into their home. I want you to feel comfortable that you know with a BBB approval, I am trustworthy and ethical and will try to do the best job that I can in repairing your appliances. You are after all, my number one priority.